2010-05-02

Q&A: Mobile Communication(Cancellation)

Part2. Cancellation
=SK Telecom=
1. Documents required for cancellation
-Nominee: foreigner registration
-Agent: foreigner registration, identification of agent (Hotline service is not necessary, but rate must be paid) in case of customer who did not put down deposit money.
[Notes]
-Foreigner who put deposit money of 200,000won cannot delegate agent, and cancellation can be done by nominee.
2. Cancellation via hotline service: 02-6343-9292
Procedure: total rate by 30 minutes before cancellation -> payment in full through deposit without bankbook or real time electronic transfer
Application form for cancellation, foreigner registration or domestic address report, and copy of deposit slip must be transmitted by fax.
Advance payment phone can be also canceled through phone call. Required documents are same with those of general customers, and change of payment is not returned.
Business hours: Mon-Fri 9:00-18:00, cancellation is unavailable on Saturday, Sunday and holidays.

=LG Telecom=
1. Documents required for cancellation
-Nominee: foreigner registration
-Agent: foreigner registration, identification card of agent, phone number of nominee(nominee’s intention of cancellation is confirmed by phone call)

Q&A: Mobile Communication(Subscription)

Q&A: Mobile Communication

Part1. Subscription

-Mobile communication corporations in Korea : SK Telecom, LG Telecom, KT

Below is information how to subscribe mobile phone for foreign residents in Korea bar U.S servicemen, diplomats, and other special cases.

=SK Telecom=

- Deposit money 200,000 won (In case of subscribing a flat rate system at special agency, deposit money is 50,000 won)
- Materials for subscription

(1) General foreign residents

1)Nominee: Foreigner registration card
(In case of advance payment system: the certificate of foreigner or passport)
2)Agent: Foreigner registration card, identification of agent
(In case of advance payment system: the certificate of foreigner or passport, identification of agent)
3)Foreign residents under age 19
-Oneself: Underage foreigner registration card, certification of seal of legal representative, consent form , family relation identification
-Legal Representative (Oneself is below age 14)
:The certificate of foreigner registration(family relation identification –this can be issued at district immigration office), consent form, foreigner registration of legal representative
-Legal Representative (Oneself is above age 14)
:The certificate of foreigner registration(family relation identification –you can issue it at district immigration office), consent form, foreigner registration of legal representative, underage foreigner registration card

[Notes]
- Customer have to request specification of family relation at the certificate of foreigner registration to district immigration office (only family members share same address)
- Issue of underage foreigner registration card: eligible for above age 14
- Married underage foreigner who were certificated by insurance company by submitting of certificate of marriage: is available without consent from legal representative
=KT=


1. Materials for subscription: foreigner registration card
[Notes]
-By issuing ‘certificate of family relation of Korean’, family relation between foreigner and Korean can be certified. (Certificate of family relation certifies only contents of spouse, parents, and children)
-Payment is by credit cards published in Korea and electronic transfer of account opened in Korea (opening accounts requires passport or foreigner registration)
-if you delegate transcription procedure to agent, the procedure requires identification card of agent and consent form certifying your intention to transcribe, and the consent form should contain your signature, which is same with that on your passport.
-installment subscription is not available except for Residency (F2), Overseas Korean(F4), and Permanent resident(F5)
=LG Telecom=

1. General foreign residents
(1) Advance payment system
1)Nominee: Passport or identification card of nominee(foreigner registration)
2)Agent: Passport or identification card of nominee(foreigner registration), identification card of agent
(2) Deferred payment system
1)Nominee: Identification card of nominee(foreigner registration)
2)Agent: Identification card of nominee(foreigner registration), identification card of agent

2. Underage foreign residents
(1) Nominee, legal representative, agent + legal representative
:Identification card of nominee(foreigner registration), certificate of foreigner registration, foreigner registration of legal representative, consent form of legal representative (including signature of representative), account of legal representative or nominee

[Notes]
1) Certificate of foreigner registration issued by immigration office, it must contain family relation to certify legal representative
2) Account : copy of bankbook or credit card
If family relation cannot be certified by certificate, subscription is unavailable.
Ex) underage foreigner residing in Korea alone